Frequently Asked Questions

Free shipping on orders over $200 to the contiguous United States. Orders under $200 will have calculated shipping rates shown at checkout.

Alaska and Hawaii: Additional shipping fees apply, calculated at checkout.

Processing: Orders typically ship within 2 business days. Once shipped, delivery takes 3 to 7 business days depending on your location. You will receive tracking information by email.

We ship via UPS, FedEx, or USPS. At this time, we only ship within the United States. For large commercial orders requiring freight shipping, please contact us directly for a custom quote.

Our panels are designed for easy DIY installation. Lay out the boards on the floor first to arrange the lengths, shades, and textures to your preference.

Apply a bead of construction adhesive (Liquid Nails works well) in a wave pattern on the back of each plank. Press firmly against the wall with a slight twist to spread the adhesive. For added hold, use a brad nail or finish nail at each end into wall studs.

Work from the bottom up, staggering end joints for a natural look. A miter saw or circular saw handles any cuts. Most accent walls are finished in a single afternoon.

Multiply your wall width by its height to get total square footage. We recommend ordering 10% extra to account for cuts, corners, and fitting.

Each box covers 20 square feet. Divide your recommended total by 20 and round up. You can use the square footage calculator on any product page for an instant estimate.

Our customers use the panels on accent walls, staircase walls, bedrooms, kids rooms, home offices, bars, garages, living rooms, restaurants, kitchens, backsplashes, bathrooms, ceilings, headboards, and more. Check our customer gallery for installation photos and ideas.

We do not recommend using the panels for butcher blocks or flooring.

The natural (unsealed) panels will handle moisture naturally, getting wet and drying out. For outdoor use, we recommend applying a clear exterior water-repellent sealant to protect the wood from prolonged weather exposure. Always test your chosen sealant in a small area first.

Yes. It is still wood, so if the panels will be exposed to direct splashing, we recommend applying a few coats of a clear sealant first to make the wood more water resistant. A matte or satin polyurethane works well. Always test in a small area first.

Our wood is sourced from the northeast, where it is too cold for termites and wood-boring insects to survive. All wood is kiln-dried before shipping, which eliminates any remaining insects, larvae, or moisture. The wood is clean and safe to install in your home.

Yes. Every plank comes from a different barn with its own unique history, so natural variation in tone, grain, and texture is expected. This is part of what makes reclaimed wood special. We hand-select each box for the best range of character, but no two planks or boxes will be identical.

Brown panels come from the interior faces of barn boards, retaining warm amber and brown tones. Grey panels come from the exterior weathered faces, where decades of sun and rain have created a silvery grey patina.

Both are 100% authentic reclaimed barn wood from the same barns. Choose brown for warmth, grey for a more modern, coastal, or industrial feel.

We take pride in the quality of our reclaimed wood products. Due to the unique nature of reclaimed wood, all sales are considered final. However, we are committed to your satisfaction and will work with you to resolve any product issues.

Please inspect your order upon receipt. If the item is damaged, defective, or incorrect, contact us immediately with photos and your order number so we can resolve it quickly. We will cover return shipping for any error on our part.

Returns for other reasons require prior approval, must be requested within 7 days of receipt, and are subject to a 10% restocking fee. Return shipping costs are the buyer’s responsibility.