Accessibility Statement
Last Updated: March 29, 2026
Our Commitment
East Coast Rustic is committed to making our website accessible to all visitors, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to provide an inclusive online experience for everyone.
What We Are Doing
We are taking the following steps to improve accessibility on our website:
- Using clear, descriptive headings and page structure to support screen readers and keyboard navigation
- Providing alternative text for images so that screen readers can describe visual content
- Ensuring sufficient color contrast between text and background elements
- Designing forms with clear labels and error messages
- Supporting keyboard-only navigation throughout the site
- Using responsive design that works across devices and screen sizes
- Testing our website with assistive technologies on an ongoing basis
Known Limitations
While we strive for full accessibility, some areas of our website may not yet fully meet WCAG 2.1 AA standards. Specifically:
- Some older product images may lack detailed alternative text. We are working to update these
- Certain third-party tools or embedded content (such as payment processors or analytics scripts) may have accessibility limitations outside our direct control
- Some PDF documents may not be fully accessible. Contact us if you need information from a PDF in an alternative format
We are actively working to identify and resolve these issues.
Feedback and Assistance
Your feedback helps us improve. If you encounter any accessibility barriers on our website or have difficulty accessing any content, please let us know:
- Email: [email protected]
- Subject line: Accessibility Feedback
- Contact form: eastcoastrustic.com/contact-us
When contacting us, please include:
- The page URL where you experienced the issue
- A description of the problem
- The assistive technology you were using (if applicable)
We will do our best to respond within 2 business days and work to resolve the issue promptly.
Alternative Access
If you are unable to access any information on our website due to a disability, we are happy to provide the information in an alternative format. Please contact us and we will work with you to find a solution.
Continuous Improvement
Accessibility is an ongoing effort. We regularly review our website and update our practices as standards evolve and new best practices emerge. This statement will be updated as we make improvements.